Great care has been taken to ensure that the information provided by way of number of votes collected is true and accurate and is in line with the terms and conditions outlined for the Fish and Chip Awards.

The Fisheries Research and Development Corporation, has exercised due care and skill in the preparation and compilation of the information and data presented in this website.

Notwithstanding, the Fisheries Research and Development Corporation, its employees and advisers disclaim all liability, including liability for negligence, for any loss, damage, injury, expense or cost incurred by any person as a result of accessing, using or relying upon any of the information or data in this publication to the maximum extent permitted by law.

Dates for the Awards

  • Voting opens Friday 19 April, 12:00am and closes Friday 31 May, 11:59pm for all states and territories.
  • State Winners will be announced at the State and Territory Seafood Awards (dates to be confirmed).
  • National winners will be announced at the Seafood Directions Conference on 10 October 2019 in Melbourne.

Voting process

The rules of the Fish and Chips Awards for the public vote are one vote per person.  All votes must come from a valid email address linked to the person voting. The FRDC reviews all votes for irregularities. The FRDC will remove any votes that do not comply with the rules of that are submitted from invalid or fraudulent email addresses. All votes re kept for record keeping purposes.


Voting is only permitted via www.fishandchipsawards.com.au. All votes must be linked to a valid email address have to be validated from that address. Votes not validated will be considered invalid and not added to the tally. So it is important to validate your vote otherwise it won’t be counted!

The Fish and Chips Awards are broken into two parts - state and national. The State Awards are first (dates vary) with these winners go on to the national judging. For both, there are two categories of awards:

People’s Choice Award: Chosen by consumers, fish and chips lovers across Australia will be able to nominate and vote for their favourite at www.fishandchipsawards.com.au

Judged Fish and Chips Award: this year the Awards will trial an online application system for shops to nominate themselves to be judged by our official judges. The stores need to self-nominate by filling out the application form. The application is based on the criteria used by the judging panel. The application process aims to allow shops across all regions to be assessed on an equal basis. Only the shop(s) rated with the highest scores will be judged. Stores can nominate at www.fishandchipsawards.com.au/nominate.

    All judges will be selected by FRDC and adhere to a set of criteria (see below) for the assessments. The FRDC will appoint two national judges to undertake final national judging two week prior to the Awards announcement in October 2019.    

    Voting Criteria

    Fish and chips will be rated against a set of five criteria, whether by public or under-cover judge, to ensure the best is found. In each state and territory, once the top shops have been determined by People’s choice, under-cover judges will then determine the winner of each state and who has Australia's Best Fish and Chips in 2018.

    • Taste [40%] – the seafood tastes good.
    • Service [30%] – the service meets customer expectations. 
    • Choice [10%] – Seafood menu offers a range of seafood, including Australian seafood.
    • Information [10%] – Customers are provided accurate information about the seafood & does the menu complies with the Australian Standard for Fish Names and, highlights the seafood’s provenance (i.e. is labelled accurately).
    • Presentation [10%] – Is the store clean and inviting? Is the food packaged well to maintain quality?

    There are two aspects in voting - the number of people who voted and more importantly the score – as this is what the winner will be selected on. The score is based on the star rating, which are weighted against a scale of importance. For example taste is worth 50 points - each star is worth 10 points.

    The winner of the Fish and Chips Awards in each state will receive a trophy from the jurisdiction. There is no monetary award or prize money associated with the Australian Fish and Chips Awards.


    The FRDC takes its privacy obligations very seriously, and is committed to meeting the highest standards when collecting, storing, using and disclosing personal information. The FRDC manages personal information in accordance with the Privacy Act 1988, the Australian Privacy Principles, and the FRDC's APP Privacy Policy. The FRDC's APP Privacy Policy is available at Privacy policy – Australian Privacy Principles .

    The FRDC's APP Privacy Policy describes:

    • the kinds of personal information that the FRDC collects and holds
    • how the FRDC collects and holds personal information
    • the purposes for which the FRDC collects, holds, uses and discloses personal information
    • how an individual may access and seek the correction of personal information that is held by the FRDC
    • how an individual may complain about a breach of the APPs by the FRDC, and how the FRDC will deal with such a complaint, and
    • whether the FRDC is likely to disclose personal information to overseas recipients and, if so, the countries in which such recipients are likely to be located.

    Information collected when you look at this website or vote on the fish and chips awards

    The FRDC collects information that you choose to give us, for example your email address if you contact us.

    If you visit the FRDC’s site to read or download information, the FRDC records the following information for statistical purposes:

    • the fish and chips shops voted for
    • comments on the fish and chips shops or awards
    • email address
    • your server address and associated country
    • your top level domain name (e.g. gov, .com, .edu, .org, .au, .nz etc)
    • pages you accessed and the documents you downloaded
    • search terms you used
    • date and time you visited the site
    • previous site you visited
    • your operating system (e.g. Windows, Mac)
    • type of browser you use (e.g. Internet Explorer).

    Access to information collected when you look at this website

    The FRDC will not attempt to identify non-web registered users or their browsing activities.

    However, in the unlikely event of an investigation, a law enforcement agency or other government agency may exercise its legal authority to inspect the FRDC’s Internet Service Provider's logs. Individuals have the right to access their personal information, and the right to have that information corrected if it is inaccurate, incomplete or out-of-date.

    This can be done by contacting:

    (a) e-mail: privacy@frdc.com.au
    (b) telephone: +61 2 6285 0400
    (c) post:

    Manager Corporate Services
    Fisheries Research & Development Corporation
    Locked Bag 222 DEAKIN WEST ACT 2600

    A response will be provided with 30 days.

    Use of information collected when you look at this website

    The FRDC only uses your personal information for the purposes for which you gave it to it and for the purpose of communicating about the FRDC’s activities in relation to managing fisheries research, development and extension.

    Your personal information will not be used or disclosed for any other purpose (including with other government agencies) without your consent, unless this is expressly authorised under the Australian Privacy Principles.